Contact Us

Thank you for visiting GraceLoom.

If you have any questions about your order, shipping, returns, product details, or store policies, please contact us using the information below. To ensure clear and accurate communication, we primarily handle customer support by email.

Customer Support

Email: iveyenbardza@gmail.com
Phone: +1 (936)-260-5549
Website: https://graceloom.us

Our support team responds to most inquiries within 1–2 business days, Monday through Friday, excluding weekends and holidays.

Please include your order number, the email address used at checkout, and a clear description of your question or concern. If your inquiry relates to a damaged, defective, missing, or incorrect item, please include photos or other relevant details so we can review the matter properly.

Business Information

Store Name: GraceLoom
Business Type: Online Retail Store
Main Category: Christian Gifts, Faith-Based Home Décor, and Inspirational Lifestyle Products
Website: https://graceloom.us
Contact Email: iveyenbardza@gmail.com
Phone: +1 (936)-260-5549

Operating Hours

Monday – Friday: 10:00 AM – 6:00 PM
Saturday, Sunday, and Holidays: Closed

Messages received outside our operating hours will be reviewed on the next business day.

Important Notice

GraceLoom is an online retail store. We do not provide religious counseling, pastoral guidance, legal advice, medical advice, financial advice, or professional consulting services.

Any product descriptions, inspirational wording, scripture-style references, decorative phrases, or faith-based messages on our website are provided for general informational, decorative, and personal-use purposes only. They should not be interpreted as professional, legal, medical, financial, spiritual, or religious advice.

Product availability, colors, sizes, packaging, and delivery timelines may vary depending on inventory, supplier processing, carrier performance, weather conditions, customs procedures, holidays, and other circumstances outside our direct control.

Submitting a message through our contact channels does not create any professional, advisory, fiduciary, pastoral, or legal relationship between you and GraceLoom. We will review your inquiry and respond based on our store policies and available order information.

For order-related matters, please contact us within a reasonable time after receiving your order so we can review your request properly.